Privacy Policy

Introduction

Codify ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you install or use our application in connection with your Shopify store.

1. Information We Collect

When you install the App, we automatically access certain types of information from your Shopify account to provide our services:

• Shop Information: Store URL, store owner's name, email address, and plan type.
• Order Information: Order details, customer shipping information (specifically phone numbers for delivery verification), and line items.
• Device Information: Information about the device and browser you use to access the App.

2. How We Use Your Information

We use the personal information we collect to operate and improve the App. Specifically, we use it to:

• Provide Cash on Delivery (COD) order management and upsell features.
• Risk Analysis: Compare customer phone numbers against our delivery intelligence database to identify potential delivery issues (Blacklist/Risk status).
• Communicate with you regarding App updates, technical support, or security alerts.
• Analyze usage patterns to optimize App performance.

3. Sharing Your Information

We do not sell your personal information. We may share your Personal Information only:

• To comply with applicable laws and regulations.
• To respond to a subpoena, search warrant, or other lawful request for information.
• To protect our rights and the safety of our users.

4. Data Retention

We retain your personal information and your customers' order information only for as long as necessary to provide the Services to you, or as required by law.

5. Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at contact@codifyapp.com.